UX Portfolio

Principal UX Architect / Researcher

User Research

Research including usability, A/B, card sorting & 1:1 in-depth interviews

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User Flows

Diagrams demonstrating how a user completes a task in the application

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User Journeys

Mappings of the path a user takes to achieve a goal across channels & over time

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Wireframes

Diagrams that outline the framework, relationships of elements & structure

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Task Analysis

Study and breakdown of how a user successfully completes a task

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Service Blueprint

Mapping of business processes to improve user & employee experience

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Information Architecture

Organization of complex information into a clear hierarchy

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Personas

Descriptions of a typical / target user based on research

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